Deposits & Refund Policies

For all of our personal styling services, a deposit of $50 is required. If you change your mind within 72 hours, let us know by emailing and we will send you back your deposit.

Please note that once the stylist start the mood board process for your services, clients will no longer be eligible for refunds. 

To be eligible for a refund, you’ll also need to provide a proof of purchase.

To start a return, you can contact us at If your return is accepted, you'll receive an email and your balance will take 3-5 business days to transmit. 

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns after receiving your service(s).  If you are not satisfied, please email us directly at

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.